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Clutterbuck Coaching and Mentoring International
Coaching and Mentoring Network
A model developed by Ken Blanchard and presented in his book Trust Works provides a simple framework for understanding, communicating, developing and assessing trust. It identifies four areas:
Able = demonstrating capability
Believable = showing integrity, honesty, respect and sincerity
Connected = caring for other people, listening to them, being empathetic
Dependable = being reliable; doing what you say you will
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