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Leaders in Coaching &
Mentoring for more
than 45 years
Global best practice with local expertise,
thanks to our Worldwide Partner Network
Supporting organisations, professional coaches
& mentors, HR professionals &
line managers alike
More than half a million people
have been trained
by Professor David Clutterbuck
or his methodology
THE LEADING COACHING & MENTORING NETWORK in the WORLD
Clutterbuck Coaching and Mentoring International (CCMI) is a training organisation specialising in coaching and mentoring which operates through a consortium of boutique training consultancies. We have a network of more than 25 partner organisations covering over 120 countries, all of which have been accredited to provide a consistent, high quality, reliable service in the specialist areas of coaching & mentoring.
We help organisations across the globe achieve a strategic and practical approach to local and multi-country coaching & mentoring programmes, that are both high impact and sustainable.
Whether you are a Coach, Mentor or Trainer; Business leader, HR Professional or Line Manager; CCMI can offer standard or bespoke consultancy or training packages & programmes to suit specific requirements.
OFFERING
WORLD CLASS
RESOURCES
CCMI’s portfolio of products & services are based on the research and writings of Professor David Clutterbuck who pioneered developmental mentoring 45 years ago, and on whose work most mentoring outside of the Americas is based.
We have a comprehensive online library of practical briefings, manuals, databases and other support materials, including a wide portfolio of questionnaires and diagnostics regularly updated and strongly researched based. Our on-line library also includes many articles, webinars, blogs and books to compliment our programmes and services, which are based on extensive research, many of them co-edited or contributed to by CCMI members.
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- All
- coaching
- coaching culture
- Diversity & Inclusion
- mentoring
- talent management
- team coaching
- supervision
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Friction within teams or between individuals often results from a mismatch of expectations. An expec...
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Every now and then, we meet teams that are extraordinarily creative and productive. Organisations ne...
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Here is a parable I created when discussing imposter syndrome with a group in Korea. We found it to ...
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This simple formula helps someone plan how to bring about a change in an aspect of their life. It’...
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Many companies are struggling now to define and implement policies towards hybrid working. Requiring...
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The relationship between performance at work and psychological safety is well-established. High perf...
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A study from Oxford Brookes University found 40 topics that occurred frequently in coaching assignme...
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A survey I conducted three years ago found that 80% of CEOs and HR directors thought that the emphas...
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Imagine coming to work each day and putting on an act, in order to fit in. Smiling at jokes that see...
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One of the first things I often ask when getting to know a team is: “What’s the point of this te...
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Somewhere in my files is a note on a piece of research a few years ago, which explored how people’...
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When I first heard of coaching sessions, where both coach and client talk as they knit, my first tho...
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When I first heard of coaching sessions, where both coach and client talk as they knit, my first tho...
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Whether working with an individual or a team, coaches frequently become aware of the existence of pa...
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When I reflect on what I am grateful for, high on the list is having a son with Down Syndrome. Today...
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Whether working with an individual or a team, coaches frequently become aware of the existence of pa...
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While it’s not essential always essential to have a co-coach, the benefits of doing so are substan...
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A frequent comment from coaches on our team coaching workshops is that the two most commonly quoted ...
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The struggle for gender equality has been the pioneer for all the other aspects of diversity and inc...
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When someone feels they belong in an environment, what they sense around them makes them feel at hom...
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A couple of decades ago, when I was advising the UK National School of Government on board developme...
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The book Doing it Different, published in 1999, was the result of interviews I and a colleague, Sue ...
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Coaching executives is a large part of the Transcend business (CCMI’s China Partner). Coaching (d...
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Over the last few years, we've been digitising the PERILL model and creating an online platform for ...
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I am most frequently asked about the difference between EMCC and ICF and these are the two organisat...
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Professional coaches and mentors are in the business of people development. It might be expected, th...
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Professional coaches and mentors are in the business of people development. It might be expected, th...
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Studies from the University of Groningen in the Netherlands have found that the benefits of a holida...
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There’s no doubt that the world of coaching is changing fast. But how can we predict and ride thes...
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Formal mentoring programmes have been around since the early 1980s and have made a massive impact up...
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Across America in 2021 almost 20 million people quit their jobs. The trend continues and has spread ...
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The immediate impact of toxic bosses on their teams’ productivity, creativity and other factors th...
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Well-designed and managed mentoring initiatives can have immense value both for helping individuals ...
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As a question to stimulate reflection, this can be quite powerful. It’s not about narcissistic sel...
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After several years absence from Hong Kong in the aftermath of Covid, it was a delight to be able to...
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Routledge. Helen Zink. Foreword by David Clutterbuck Walk in the shoes of the team, the team leade...
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A recent study by PWC and The Conference Board reveals some worrying deficits in core competencies,...
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One of the everyday challenges for team coaches is that many teams cannot advance without greater ps...
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What do you stand for? If you were asked this question out of the blue, how would you answer? If you...
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Cultures differ in how much people instinctively gesture, but gesturing is a key part of how humans ...
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When domestic couples are too busy to spend quality time together, it’s a recipe for discontent an...
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It’s one of those showstopper questions that people typically avoid asking themselves. Being busy ...
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The remarkable thing about coaching clients putting happiness as a goal is that it is remarkable. Th...
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When someone feels they belong in an environment, what they sense around them makes them feel at hom...
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It’s one of those showstopper questions that people typically avoid asking themselves. Being busy ...
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One of the signs of a coaching culture in a team is when everyone is comfortable with being coached ...
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Two coaches working together with a client team need also to be a team. Indeed, they need to role mo...
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It’s said that “growing old is compulsory; growing up is not”. Our notions of adulthood and ma...
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Everyone has some beliefs that they hold onto, even when logic suggests that this is irrational. For...
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Human beings initiate change when they feel discomfort or dissatisfaction. So, in principle, a coach...
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I’m hearing the word “coachability” a lot more recently in my supervision groups. For example,...
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Teams are a special form of group, where shared purpose and interdependencies replace common purpose...
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There is a severe lack of both empirical research and theoretical models relating to the concept of ...
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Just as focusing on individual performance doesn’t necessarily lead to improved collective (team) ...
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This fascinating question arose during a supervision group a few days ago. The stimulus was a cluste...
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A Doodle survey of more than 6,500 European professionals and executives in 2019 calculated the cost...
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Alan Turing’s famous test for machine intelligence was whether or not a conversation with the mach...
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Many teams and organizations operate on the boundary between complexity and chaos. Managing the danc...
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A recent study of 150 female university students provides strong evidence for the impact of same gen...
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Most people have some strong opinions, but these don’t normally prevent them from having rational ...
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One of my fondest memories of my late colleague David Megginson was a day in Kathmandu, where a grou...
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Personal development plans are a great idea in theory, but in practice simply become another file at...
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When historians look back at how companies and society tackled diversity and inclusion in the first ...
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The executive knows she has a tough week ahead, with some difficult decisions to make. Once upon a t...
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It’s a truism that change is often more noticeable from outside than from within. Team coaches oft...
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Once trust is broken in a team, it is hard to recover. Yet the requirement to collaborate remains as...
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Team coaching is the fastest growing area of coaching. There are around 5,000 accredited team coache...
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A high proportion of team coaching assignments arise from one-to-one engagements with leader clients...
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The expansion of team coaching as a profession has been remarkably rapid. Yet the future of team c...
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Mistakeholders are a special subgroup of stakeholders – people, who suffer the negative consequenc...
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The concept of stretch-exploit-coast (for North Americans, Coast = Freewheel) is a simple but highly...
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Courage is something that everybody wants - an attribute of good character that makes us worthy of r...
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Thinking, Fast and Slow is a book written by Daniel Kahneman which concerns a few major questions: h...
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The principles of retro-engineered learning are simple. The facilitator or team coach helps the old ...
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The table below illustrates how an outsider might see the teams’ issues from linear, systems or co...
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An Experiment Register is a document that allows an individual or team to take a planned approach to...
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An Experiment Register is a document that allows an individual or team to take a planned approach to...
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One of the biggest criticisms of agile methodology is that it is very difficult to transfer from a p...
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Use this simple diagnostic to rate how effective your team meetings are....
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Foul-up factors are the gremlins that bedevil every complex system. A simple way to explore FUFs is ...
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Providing feedback has long been considered to be an essential skill for leaders. As they strive to ...
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Providing feedback has long been considered to be an essential skill for leaders. As they strive to ...
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These indicative scores are to give you a high level understanding of the team’s overall position ...
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A trust recovery process is a set of procedures to implant whenever a failure occurs, which has the ...
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A model developed by Ken Blanchard and presented in his book Trust Works provides a simple framework...
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In general, teams tend to assume a much greater level of goal alignment than is actually the case. H...
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Use this questionnaire to understand resilience across the team. ...
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This simple reflective guide and tool can be used by teams to reflect on the seven types of trust re...
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Use this simple diagnostic tool to assess how much fun you have at work....
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The power of hope in helping people achieve their goals is remarkable. Research shows that more than...
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One of the characteristics of great coaches and great places to work is that they have Fizz and Buzz...
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The virtues of being in an outdoor environment for coaching and mentoring have been supported by a n...
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The virtues of being in an outdoor environment for coaching and mentoring have been supported by a n...
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Sending line managers on courses to learn how to coach doesn’t have a strong track record of worki...
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The impact of power differentials on how teams and groups work is not as straightforward as it might...
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Personal Development Plans can often be “something and nothing” – a paper exercise mandated by...
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Everyone has times, when their job just doesn’t seem to give them the same satisfaction. These fee...
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In coming to virtual group supervision, people tend to have two main aims: To present an issue arisi...
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One of the myths of coaching and mentoring is that coaches don't give advice, while mentors do. The ...
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Most people baulk at the idea of being “political”, yet being politically aware is a critical sk...
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Reflecting on the coaching or mentoring session A characteristic of effective coaches and mentors is...
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Many companies limit the effectiveness of their talent management by taking a narrow perspective of ...
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If either mentor or mentee leaves the organization, it is not a calamity – in fact, it can be an o...
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You may never have really thought about the values you hold, but they will exert a strong influence ...
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This simple approach brings focus and depth to team or small group discussions....
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Stories are a great way of exploring the past, the present and the future. Good stories have a plot,...
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In meetings, people often take copious notes. The problem is that the more notes you take, the less ...
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Summarising is one of the key learning processes of a learning conversation strategies a mentor need...
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Having a sense of purpose for the mentoring relationship is essential for focusing the conversations...
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The maternity mentor typically acts as a role model, offering a combined professional (work) identit...
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One of the most common problems that holds talented people back is their tendency to micromanage. Us...
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Fear of success is a common derailer for talented people in all walks of life. ...
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Whether you are presenting at a meeting or simply attending as a participant, being effective requir...
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When a coach / mentor is truly attentive to a client, they listen intently. They do so not just with...
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One of the most frequent causes of anxiety amongst coaches is whether they are living up to the clie...
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Generation gaps aren’t what they were. It used to be a reasonable assumption that each younger gen...
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Career self-management involves making deliberate choices concerning current and future career prosp...
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Coaches and mentors need creativity skills to facilitate work with clients.Each of the creativity ac...
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Score yourself 1 to 5 (5 being high) on the following statements....
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Being a mentee isn’t about sitting back and letting the mentor do all the work. If you are going t...
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A study of heart surgery teams moving from open heart to keyhole surgery looked at the factors that ...
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The term Mentor comes from Homer’s Odyssey, where Athena, the Goddess of Wisdom, impersonated an o...
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Virtual mentoring covers three main approaches: mentoring by email, telephone and Skype/ teleconfere...
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Mentoring is one of the most powerful and impactful development methods an organization can use to s...
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Being a mentee is both a privilege and a responsibility. It is a privilege, because it is a valuable...
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Recommended good practice is for coaches to spend at least 30 minutes in quiet reflection after a co...
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Line managers sometimes naively expect direct reports to jump at the chance to be coached, but there...
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When a direct report has a mentor, they will need support and encouragement from their line manager....
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By and large, managers are not very good at spotting talent (unless it is someone like them!). Howev...
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When a direct report has a mentor, they will need support and encouragement from their line manager....
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Nobody observes how you work and behave better than your team. Research shows that teams have a much...
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Being an effective coach to your team (or outside your team) has many proven benefits, in terms of p...
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The level of confidentiality in coaching depends on who the coach is. Where the coach is an external...
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Objectives come in many sizes and varieties. Research evidence shows that whilst objective-orientati...
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Here are some tips for the coachee to maximise the potential of being coached by your line manager:�...
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It is good practice to review your coaching relationship at regular intervals. This will ensure you ...
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Its recommended good practice is to spend at least 15 to 20 minutes preparing for a coaching session...
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It’s easy to assume that a coaching client is ready for coaching, but as every experienced coach k...
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The aims of the first coaching / mentoring meeting are to: Get to know each other and begin to es...
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The term coach originated in the nineteenth century – the first recorded mention is in a novel by ...
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There is a lot of vested interest by people, who promote particular services, to claim the moral hig...
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The key roles and responsibilities of a coach and coachee are summarised here as:...
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Coaching can be beneficial at almost any time, but you will find it particularly beneficial when:...
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Effective coachees tend to be committed to and willing to spend time on their learning. They recogni...
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Coaching aims at the personal and professional development of an employee. It works best when it hap...
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Measurements of the impact of coaching consistently show a high return on investment from successful...
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Coaching Supervision is a process for helping coaches reflect on their practice so that they grow in...
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In coaching and mentoring, supervision is much more about supporting a practitioner in the quality o...
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In corporate programmes, a small group of supervisors (or just one) is usually appointed. If, howeve...
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Questioning the role and value of executive coaching is likely to raise quite a few hackles. But que...
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Mentor and mentee/Coach and Coachee training usually emphasises that the mentee/coachee should conta...
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If a coaching or mentoring relationship is going to work well, both parties must trust each other en...
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Giving feedback is tough for both parties. Most people prefer not to cause others pain, so we tend e...
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Reverse mentoring (or mentoring up) is a practical way to enable senior people in organizations to l...
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A recent article in Harvard Business Review[1] proposes six dimensions that define how CEOs exert in...
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The ability of humans to collaborate in teams on large-scale projects goes back thousands of years, ...
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A vast amount has been written about the competencies of coaches and mentors, and even more about th...
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Coaches’ attitudes towards supervision vary widely, not least in reflection of what they see as th...
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The word restorative implies “putting back” or “regaining”. An effective supervisor helps yo...
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A while ago, I asked a Government department what data it had on the gender and ethnic distribution ...
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When we talk about mentoring, we describe it as a relationship. Coaching still requires a relationsh...
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All the coaching professional bodies in Europe and many bodies in other continents require coaches t...
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The pressure to measure the effectiveness of any form of coaching intervention can be intense. Coach...
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The 9-box grid is one of the most commonly used yet damaging processes in talent management....
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Although overall spend on training and development has in many organisations been capped or declined...
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Ethical mentoring is a fairly new term, but it’s likely to be one we are going to hear a lot more ...
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Mentoring as been around, in one form or another, for 2,500 years or more. Coaching, the new kid on ...
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OK, so we know that either inherently, or as practised, or both, pretty much everything HR has relie...
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As coaches and mentors, we expect our clients to have and to review regularly a Personal Development...
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One of the most common reasons for mentoring programmes failing is that they forget to train mentee...
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Powerful questions we can define as ones that have a significant, positive impact on the quality...
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Inclusion: Genuinely valuing a wide range of diversity & inclusion in talent, perspective and person...
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1. Bring to the first formal meeting a long shopping list of things you want the mentor to do for y...
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While most textbooks refer to the coaching conversation as if it were a single, discrete dialogue, ...
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David’s retrospective examination of 45 years of evolution in coaching, mentoring and leadership a...
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Teams are a crucial part of working life, and they can also be a source of challenges, frustrations ...
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The first evidence-based book to provide an overview of team coaching builds upon a wide range of st...
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Open University Press. David Clutterbuck, Tim Bright, Lise Lewis, Riddhika Khoosal For employees, ...
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Open University Press. David Clutterbuck, Tim Bright, Lise Lewis, Riddhika Khoosal For employees, ...
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Drawing on the most current and relevant research, this landmark volume brings together the perspect...
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This classic and best-selling book on mentoring, first published in 1985, has been the key reference...
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The sequel to Powerful Questions for Coaches and Mentors, this new volume explores a wide range of s...
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David Clutterbuck has been described as the master of the powerful question. In this unique resource...
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The value of good, timely coaching is immense, leaving a positive impact on you as an individual, yo...
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As a veteran author or co-author of more than 75 professional books, David Clutterbuck has a deep ...
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The comprehensive guide for mentors and mentees. Straightforward, easy to use and practical, but hig...
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The first attempt to bring together in one volume all the major concepts and theories of the emergin...
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Provides practical advice for companies on how to fulfill their responsibilities toward the communit...
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The book that started the systemic talent management movement, The Talent Wave resulted from the res...
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Coaching supervision is most successful when it is a collaborative endeavour, with both parties clea...
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The first book to address the full spectrum of coaching and mentoring supervision. The reader is abl...
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An essential toolkit for coaches aiming to expand their portfolio of approaches – at any level of ...
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The first book to put coaching and mentoring into an Asia-Pacific context, it explores challenges, b...
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The presence of goals in coaching and mentoring has gone largely unquestioned, yet evidence is growi...
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A completely revised and expanded version of an earlier book, this edition builds on the original ex...
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Updated Fourth edition October 2023 The most comprehensive review of coaching as a complex, multidis...
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In this scholarly, comprehensive and critical overview of mentoring theory, research and practice ac...
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This first book to explore the topic of mentoring people returning from extended maternity or patern...
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Organizations with a diverse workforce will have a leading edge in the New World economy. ‘Men...
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Coaching can work brilliantly. It can help you improve your employee retention levels, succession pl...
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Building on the success of companion volume Techniques for Coaching and Mentoring, this new volume ...
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Understanding diversity mentoring The learning and development processes of diversity mentoring Ment...
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In celebration of World Book Day 2024, David is publishing one of his children’s book ‘M...
Membership with CCMI allows affordable access to over 600 Blogs, Videos, Briefing Papers, Tools, Techniques and Reviews on key topics, the latest trends and more from Professor David Clutterbuck. It’s regularly updated to keep you at the leading edge of coaching & mentoring and is very cost effective at only £40 a year for individuals and multi-buy pricing for groups or corporates.
- All
- coaching
- coaching culture
- Diversity & Inclusion
- mentoring
- talent management
- team coaching
- supervision
-
Coaching sometimes seems like Keats’s rainbow—the more we try to define it, dissect it, classify...
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While many of the basic skills of being a mentor come naturally, you can learn to become an even bet...
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Coaching requires skills, such as listening, questioning and giving feedback, but all of these shoul...
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The questions below are intended to help you think through what you bring to the mentoring relations...
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Shame is a universal experience of mentally healthy people. Defined as “a feeling of humiliation o...
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Achieving work-life balance is vital to individuals, teams and organisations. People feel more fulfi...
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The energy grid is a simple tool for helping managers and executives analyse where their time and, m...
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The relationship between strengths and weaknesses is a complex one. Strengths can often become weakn...
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There are two types of noise or interference that prevent people achieving what they want. One we ca...
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The notion that "It's rude to interrupt" is instilled into most people from an early age. A coaches ...
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This is a practical and very simple way of helping someone, who is feeling overwhelmed. There are th...
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It’s general good practice to separate mentoring from line management – there are simply too man...
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Coaching and mentoring don’t have to happen in a formal meeting environment......
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Coaching and mentoring don’t have to happen in a formal meeting environment......
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Coaching textbooks are full of advice for coaches to develop their skills of empathy. ...
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Arguably the most common cause of problems coaches bring to supervision is mismatch of expectations ...
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Coaching textbooks are full of advice for coaches to develop their skills of empathy. ...
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There are a range of issues that can potentially impact on the success of your relationship....
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Many mentoring programmes are designed specifically to support diversity objectives. However, in pra...
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This simple tool provides a structure for thinking about goals and intentions, from the perspective ...
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Values elicitation triangle This technique helps people work pout their core values....
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Developmental mentoring does not have to be between people of different authority levels, although s...
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In working through personal reflective space, whether alone or with a coach or mentor, the quality o...
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A good coaching conversation will typically engage with all three levels of learning loop....
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If there is a question a coach can ask that qualifies as the most irritating to clients, it would su...
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The Mentoring Expert series is a flexible and low-cost response to mentors’ evolving needs to deve...
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It’s a rare privilege to listen to someone, who has experienced great discrimination in the workpl...
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As the world struggles with recession and uncertainty, mentoring has a major role to play in helping...
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One of the key supports for mentoring programmes is having a cadre of highly experienced mentors, wh...
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Group mentoring is a relatively recent innovation. It is typically used in situations, where the dem...
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In the recent years and particularly in the past 18 months or so, many organisations have been takin...
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Talking to oneself is both more common and more useful than we expect. Studies at the University of ...
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In my researches into succession planning, one of the aspects I am exploring is how HR can build an ...
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In recent decades, HR has accumulated a fearsome array of processes and procedures, all meant to mak...
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Some years ago, a company, which I was chairman of, acquired its next largest rival at a time when t...
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An implicit assumption within coaching and mentoring is that the coachee or mentee is motivated to c...
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Development mentoring’s focus on the acquisition of wisdom goes back to the original story of the ...
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Recent research at the University of North Carolina and elsewhere, into how we perceive emotions rev...
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Of all the conflict situations between managers and their direct reports, the controlling boss is ar...
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Authenticity is one of those irritatingly vague qualities expected of modern leaders......
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Being noticed in a positive way is a vital part of career progress. There are five main ways in whic...
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If we really attend to what someone else is saying, it’s not that difficult to pick up significant...
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The mentoring conversation provides a safe space to experiment with learning behaviours....
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One of the mistakes many coaches and mentors make is to assume that every formal conversation should...
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Effective mentoring requires intimate sharing of hopes, fears and inner feelings that doesn’t happ...
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Burnout – when people can no longer cope with the stress of their job role - is an increasingly co...
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When someone appears not to want to learn, it may be for one of several reasons......
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It’s not uncommon for a mentor to become frustrated, when they have deep conversations with a ment...
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There comes a point at least once in a coaching conversation, where the coach feels instinctively th...
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People lose hope when their attempts to bring about positive change result in repeated failure and/o...
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The instinctive reaction to this situation is for the coach or mentor to back off and suggest that t...
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When people have high anxiety about a problem, they often instinctively seek someone else to tell th...
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Losing a loved one, or being exposed to a traumatic experience (for example, a violent crime) can gi...
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The better mentor and mentee understand each other, the greater the level of trust and rapport, and ...
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The decision tree below will help you think through the options for developmental support....
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Most concern about the use of “why” tends to come from English speakers. However, some other lan...
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Although the experience of both mentor and mentee is an important component of developmental mentori...
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NLP or Neuro-Linguistic Programming stirs very different responses in coaching and mentoring. ...
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Experienced coaches and mentors learn to use intuition, in parallel with more analytical processes, ...
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Using humour in a coaching or mentoring dialogue can be beneficial in a number of ways. Firstly, it ...
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Managing time is one of the most common issues learners present to coaches and mentors. The coach/ m...
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Visioning is a technique used in many coaching / mentoring situations, it is often used to help the ...
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Personal disclosure is an important part of an open, trusting relationship. It allows us to build mu...
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SWISH is a technique used in NLP to help people replace unwanted or unhelpful thoughts and responses...
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This is a practical tool which helps people understand the complexity of their own thinking. It is a...
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Scripting is a technique, which helps people bring about change in a conversation or situation that ...
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This technique is based on research from Stanford University and elsewhere that suggests a powerful ...
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Framing refers to how we create meaning and how that influences how we behave. So, for example, bein...
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At the end of the coaching / mentoring session, the learner should leave with a sense of: Having ...
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Emotional mapping is particularly useful in helping a client work through the mix of emotions they a...
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The drama triangle is a useful model from transactional analysis. It depicts the interplay of power ...
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This is a very simple quick and fascinating exercise to illustrate how people often have different v...
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Many of the issues people bring to their coaches and mentors relate to difficult choices....
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Stepping in, emotional What are you feeling? What else are you feeling? What patterns of feelin...
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Sponsoring in an interesting term; research suggests that in the workplace sponsors are as important...
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Being an effective mentor requires a continuously expanding portfolio of MDQs – (Massively Difficu...
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The guru of self-coaching is Australian Anthony Grant, who suggests a 12-step approach to applying c...
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Scaling is a technique for helping someone quantify a goal and how they are working towards it. The ...
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A common occurrence in coaching and mentoring is that, after the first flush of enthusiasm, the rela...
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How important is it to find a (complete) solution now? What are the potential benefits of a short t...
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Ethical mentoring – where the focus of the learning dialogue is either helping the mentee think th...
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Many mentoring programmes are designed specifically to support diversity objectives. However, in pra...
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Observation is an essential coaching / mentoring skill; high quality feedback depends on high qualit...
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We are all part of multiple networks in the workplace. There are two main kinds of network: influenc...
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Mentoring relationships last for various lengths of time – more formal programmes will often set a...
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A mentor can be a sounding board; the mentor can give advice about situations and scenarios. Being a...
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The earliest studies of mentoring found that mentees typically used their mentors as role models, al...
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One of the attractions of a mentor for a mentee is that they have different and sometimes more influ...
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A critical friend is a trusted person, who is able to offer critique through open dialogue....
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One of the reasons people find a mentor so valuable is that we all need from time to time to open ou...
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Strong emotions in a mentee or coachee (for example, anger or grief) can induce panic in the coach o...
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Stress, which affects most people at some point, can be positive or negative. Positive stress makes ...
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Procrastination is typically a repeating cycle with four stages: Putting off something we aren’...
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Even the most experienced coaches and mentors encounter occasional moments of disconnect – points ...
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Personal disclosure is an important part of an open, trusting relationship. It allows us to build mu...
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The authors of the book Difficult Conversations [1] point out that, when we feel constrained from sa...
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Learning is at the heart of any coaching and mentoring relationship. We learn in different ways, thr...
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Through research and our own experience as working parents, we have identified a number of distinct ...
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Coaching and mentoring some people can be hard work, but it can be rewarding, because it provides a ...
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In essence, all coaching and mentoring are about helping people achieve change. ...
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If you are not able to join a mentoring programme in your own organisation or profession, you can st...
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One of the recognised dangers of executive coaching / mentoring, however it is sourced, is that the ...
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It often happens that people bring goals to coaching and mentoring, which they feel obliged to accep...
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These three concepts from psychotherapy and counselling are useful for the coach or mentor to have a...
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In theory, the boss should be delighted that someone else is sharing the responsibility for helping ...
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Leary’s rose is a simple tool for helping clients understand the dynamics of relationships. ...
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The research on mentoring, in particular, shows that one of the most powerful things a coach or ment...
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For behaviour change to take root, it usually needs to be embedded in self-awareness....
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Survivor syndrome occurs when people retain their jobs during “downsizing”, while colleagues los...
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It’s very easy for people to confuse being a high achiever with being a perfectionist – after al...
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When we fail to live up to our potential, one of the most common causes is that our negative interna...
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People vary widely how motivated they are to learn and progress. Given that you have limited time an...
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Positive assertiveness is an elusive attribute. Stereotypical thinking often means that behaviours, ...
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Coaching and mentoring conversations frequently deal with issues of work relationships – colleague...
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The research on mentoring, in particular, shows that one of the most powerful things a coach or ment...
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Well-managed delegation is one of the core skills of an effective manager. It frees the manager up t...
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There are a number of techniques and tools coaches and mentors can use to help the coachee/mentee ga...
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People in all cultures tend to think of themselves as more ethical and more morally virtuous than we...
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Objectives come in many sizes and varieties. Research evidence shows that whilst objective-orientati...
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Giving and receiving feedback are essential someone wants to develop themselves and others it is als...
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Levels of meaning are like the layers of an onion: each layer conceals another, deeper, layer of inf...
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Ethical mentoring is a fairly new term, but it’s likely to be one we are going to hear a lot more ...
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Coaching textbooks are full of advice for coaches to develop their skills of empathy. It might seem ...
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There are lots of models of change, but this one can be particularly helpful when the learner is str...
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There's no shortage of reading material on coaching topics. Many of the leading coaches and writers ...
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Everyone feels overwhelmed from time to time. Sometimes it is simply a matter of volume of work....
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A coaching or mentoring decision tree can help to identify the appropriate type of developmental app...
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Clean Language is a non-directive questioning approach that encourages a different and deeper way of...
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We all have concerns in our lives; concerns could be around home life, health, finance, family, frie...
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Career pathing is a useful process for helping someone learn from their previous career moves and ap...
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Building rapport is the first step in creating a successful relationship. Investing time in the earl...
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Identifying strengths is just the first part of a strengths-based approach to personal development....
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There has been a huge surge into research on the subject of resilience in the workplace....
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Coaching and mentoring don’t have to happen in a formal meeting environment......
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People often struggle to get started on a goal, because they can’t work out how they are going to ...
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We are all creatures of habit – indeed, research suggests that, on average, 40% of our daily behav...
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Sponsors play a special part in the retention and development of talent within organizations and pro...
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While some people embrace and thrive on change, others find it threatening....
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When people come to coaching and mentoring, they often do so with goals they have only part thought ...
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Anchoring is a technique used to change adapt a stimulus response pattern so that the coachee or men...
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Studies have shown that overly altruistic motivations for coaching and mentoring tend to lead to mor...
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Developmental mentoring / coaching is about helping someone with the quality of their thinking about...
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Listening to another person is one of the most powerful things you can do for another person....
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Being noticed in a positive way is a vital part of career progress....
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Accepting is the ability to allow things to be as they are, to abandon or put in abeyance the desire...
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Accepting is the ability to allow things to be as they are, to abandon or put in abeyance the desire...
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It is good practice to review your mentoring relationship at regular intervals....
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Recommended good practice is for mentors to spend at least 30 minutes in quiet reflection after a co...
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Recommended good practice is for mentees to spend at least 30 minutes in quiet reflection after a m...
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The three-way conversation between coach, client and the clients boss, is commonplace in coaching....
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While the core relationship in coaching and mentoring is the coach-coachee or mentor-mentee, other p...
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Research has shown that properly managing the ending of the formal phase of your mentoring relations...
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Within any mentoring programme, a small proportion of matches will not work out as intended....
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Where and when you hold a mentoring conversation can make a significant difference to the quality of...
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It is good practice to spend at least 30 minutes and preferably more preparing for every mentoring m...
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It is good practice to spend at least 30 minutes and preferably more preparing for every mentoring m...
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The aims of the first mentoring meeting are to:...
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One of the things successful people tend to have in common is that they have had at least one, and s...
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Coaching or mentoring can be beneficial at almost any time, but you will find it particularly benefi...
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Effective mentors are adaptable and are characterised by their ability to provide the right kind of ...
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Being a mentee is both a privilege and a responsibility. It’s a privilege, because it is a valuabl...
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The term Mentor has its origins in Greek mythology, but there are parallel stories in many cultures....
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Mentoring is about helping people make significant transitions in their life, in the way they think,...
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The process described below is based on observation of hundreds of mentoring conversations in relati...
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It is important from the outset that expectations from both the mentor and the mentee on their roles...
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Mentors are most helpful when you have a significant transition to make in your work, your career, o...
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The purpose of a Code of Conduct is to provide a guideline on what is acceptable and non-acceptable ...
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Once people have experienced a good mentoring relationship, they often seek to build a portfolio of ...
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As coaches and mentors, we expect our clients to have and to review regularly a Personal Development...
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Gestalt therapy is one of the major disciplines of psychotherapy. It takes years of study and practi...
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Maintaining a personal reflective journal during a coaching or mentoring relationship improves the q...
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We don’t expect coaches and mentors generally to have a deep understand of psychology or psychothe...
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Recommended good practice is for coachees to spend at least 30 minutes in quiet reflection after a c...
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The Starr model (created by Julie Starr) looks at five core coaching skills...
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OSKAR derives from solutions focused coaching. It’s a more sophisticated version of GROW and has m...
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Developed by Prof Peter Hawkins CLEAR stands for Contracting, Listening, Exploring, Action Review....
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Coaching requires skills, such as listening, questioning and giving feedback, but all of these shoul...
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Neuroscience is providing a lot of data about how people learn and what motivates them to achieve ch...
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Use these pairs of questions to determine your Coaching Style. ...
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Some guidance on using Diagnostic tools in coaching and mentoring...
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Using a tool such as 360 degree feedback in coaching and mentoring can help build self-awareness, re...
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Even goals like “I want to achieve 20% more sales this year” are often less specific than they s...
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This guide to coaching and mentoring conversations is based on observation over nearly 30 years of w...
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The range of situations, when coaching can be helpful, is almost endless. Basically, any time that y...
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Where and when you hold a coaching conversation can make a significant difference to the quality of ...
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It happens to every professional coach or mentor at some time. What seemed like a fairly straightfor...
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Our ideal self is who we would be if we lived up to our values all of the time, without exception....
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Consciously or unconsciously, we all make judgements about how we prioritise stakeholders....
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Whistle-blowers typically get a rough deal. Firstly, they typically undergo a great deal of stress i...
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People often limit their performance by feeling inappropriately inferior or superior to others....
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You have had a useful and helpful conversation about the issue the mentee/coachee has brought for di...
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How we think about our role as a manager – what we are there for, what others, particularly above ...
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Coach training courses typically place a lot of emphasis on the skills of creating rapport, as an es...
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When and how to be open and challenging in learning conversations across power and authority differe...
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Impact. It starts from the observation that we are all subject to and part of ever-changing systems....
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This handbook is designed to assist mentors, who are hierarchically more junior than their mentees, ...
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One of the main reasons people don’t make the changes they aim for in coaching or mentoring is tha...
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Most formal mentoring takes place between people within the same organisation, but this isn’t the ...
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In challenging working environments, resilience is increasingly an essential competence....
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Coaching isn’t always a comfortable experience. When it achieves most, it often involves an uncomf...
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While a coach or mentor may be familiar with terms such as depression, bi-polar disease, personality...
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Suggesting to someone else that they need counselling takes courage. ...
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The value that coachees and mentees take from coaching and mentoring conversations depends to a sign...
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Textbooks on developmental coaching or mentoring tend to talk about the need to take a non-directive...
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A survey reported in Harvard Business Review[1] asked 106 executives from 17 countries about problem...
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“Presence” is one of those easily recognisable but hard to define qualities. It plays a signific...
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While in the United States, the role of mentor may often be combined with that of either boss, or sp...
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While contract is a word every native English speaker understands, it isn’t ideal for describing h...
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Mentoring isn’t a passive active for the mentee. It can only work, if the mentee is prepared to ac...
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In every profession and walk of life, people, who achieve most success, almost invariably point to h...
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While charisma is usually seen as a positive leadership quality, it follows the rule that there can ...
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It’s a common misconception that loneliness is about isolation from or lack of contact with other ...
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Logical levels is a method of helping someone think through more deeply how they relate to the world...
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The GROWTH model is a development from the GROW model. The additional stages of the model are shown ...
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Although mentors and coaches aim to be non-directive – listening and questioning, not telling – ...
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In recent months, there has been a spate of articles and webinars extolling the virtues of “speed ...
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Because mentoring is a learning relationship, it’s important to find the right mentor for your nee...
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Mentoring relationships “go quiet” for a wide variety of reasons, many of them positive. For exa...
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As we’ve already seen in the previous modules, having the right environment for learning together ...
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Like most human traits, worrying in the normal course of events has benefits, because it raises our ...
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The Abilene effect (where a solution is adopted that no-one really favours, but no-one feels suffici...
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One of the biggest impediments to team performance occurs when there is a mismatch between the leade...
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The concept that humans are composed not of one single self or personality, but of numerous differen...
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The weight of evidence in recent years with regard to traditional performance appraisal and developm...
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As a line manager, one of your principal responsibilities is to develop your direct reports....
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Much as humans generally crave certainty, we have to live with constant uncertainty. In organization...
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Even very experienced coaches and mentors admit to worrying that sometimes they are not taking the c...
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It makes mentoring a lot easier, when the mentee knows exactly where they want to go in their career...
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Autism is a badly misunderstood condition. While extreme autism may be disabling, it’s a mistake t...
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The health sector has a long history of involvement with mentoring. The first supported mentoring pr...
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It’s a natural assumption that, the more coaching a line manager gives his or her direct reports, ...
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If coaches and mentors rarely, if ever, offer advice, what do they do? They offer context....
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In all the major models of human maturity, two qualities recur constantly: wisdom and connectedness....
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The issue of coach versus AI became one of the hot topics in coaching for 2017 and looks set to cont...
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If coaches are to benefit from the rise of Artificial Intelligence, then they will need to embrace t...
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Although only one person in 500 is receiving treatment for a delusional disorder at any time, the re...
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An eminent US scholar in mentoring recently said at a conference “There is no such word as mentee!...
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We all have conversations we avoid. We can wall these conversations off to the extent that we are no...
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Walking down the street 25 years ago, the sight of someone talking to themselves would probably make...
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People often struggle to get the right balance between doing things themselves and delegating to oth...
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One of the greatest gifts between cultures is that of new words....
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Virtual teams have a number of differences compared with co-located teams. On the plus side, their g...
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It’s a common misconception that loneliness is about isolation from or lack of contact with other ...
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Most formal mentoring takes place between people within the same organisation, but this isn’t the ...
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The concept of Significant Unresolved Issues arose from David Clutterbuck’s unpublished research i...
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In challenging working environments, resilience is increasingly an essential competence. People, who...
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Parallel processing happens when a coach, mentor or therapist reproduces a behaviour or emotion with...
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Suggesting to someone else that they need counselling takes courage. As a coach or mentor, you will ...
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Every beginner coach or mentor goes through a phase of questioning their own competence, based upon ...
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There comes a point at least once in a coaching conversation, where the coach feels instinctively th...
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Many of the issues that coaches and mentors encounter can be classified as ethical dilemmas. These o...
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A common misconception in organisations is that it’s easy to sell a good idea. The reality, as det...
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One of the most common questions in coaching and mentoring is “Who can you get to support you in a...
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Asking questions is something we do all the time. It’s essential to how we learn, how we keep safe...
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One of the common and dangerous misunderstandings of managers in organisations is called corresponde...
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An implicit assumption within coaching and mentoring is that the coachee or mentee is motivated to c...
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While anger is usually seen as an unhelpful emotion, it doesn’t have to be so. Managed anger ...
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Coaching textbooks are full of advice for coaches to develop their skills of empathy. It might seem ...
-
A common situation brought to coaching is that the client feels powerless to achieve change, because...
-
In our continued work with organisations on systemic talent management strategy, we frequently find ...
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How you think about your job – what it contributes, how it adds value, how it links with and suppo...
-
When a coachee or mentee reveals that they have a serious illness, such as cancer or clinical depres...
-
Recent research at the University of North Carolina and elsewhere, into how we perceive emotions rev...
-
Since I first got ensnared by the world of coaching and mentoring, part of my learning has been to f...
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Procrastination is typically a repeating cycle with four stages: Putting off something we aren’t p...
-
Systemic Talent Management views talent management, performance management and succession planning a...
-
Psychometrics and other forms of diagnostic, such as 360-degree feedback, can be very helpful in get...
-
It seems that every day, there is another story of organizations, which were once respected, betrayi...
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Coaching and mentoring conversations frequently run into the brick wall of blame, most often in one ...
-
Last year I was privileged to assess one of the most well-founded and effective mentoring programmes...
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When Kathy Kram carried out her seminal research into mentoring at the beginning of the 1980s, she f...
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Cameroon is one of those countries that most people have heard of (largely because it once performed...
-
There are thousands of studies and books on managing change or leading change. The former tend to fo...
-
Just as happened with coaching individuals, as team coaching becomes more mainstream, the assumption...
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It’s evident that a coaching and mentoring strategy – especially if the aim is to create a coach...
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The sociopath in the workplace brings frustration and misery to colleagues and to anyone, who tries ...
-
In our reading and conversations with coaches, we have identified four types of loneliness....
-
In a newly-merged multinational organization, there is typically an urgent need to ensure quality an...
-
The immediate aftermath of a merger poses a number of major challenges. While many of these challeng...
-
A brief look on Google revealed a remarkable shortage of information about this topic. The Wikipedia...
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Yesterday I was deeply honoured to be welcomed onto the Royal New Zealand naval base just outside Au...
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Mentoring is all about transitions – foreseeing them, preparing for them, managing them and moving...
-
It's common for coaches to be so concerned about the well-being of their clients that they become ob...
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You’d expect most companies with established mentoring programmes to give an unequivocal yes, but ...
-
Two articles in the latest issue of Harvard Business Review (September 2014) provide food for...
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Mentoring for disadvantaged young people can be divided into a start and five phases......
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Having a team full of superstars doesn’t lead to high performance, according to research by Roderi...
-
Why would successful coaches want to join the growing ranks of professional mentors?...
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The three-way conversation between coach, client and the client's boss, is commonplace in coaching....
-
“Which is more important to you in building and maintaining your reputation – fitting in or stan...
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Some 30 years ago as a young management writer, my role model was Peter Drucker. ...
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Research that suggests this is more than a hypothetical question comes from a variety of sources. ...
-
One of the exercises I frequently conduct with audiences is to ask them to define what they mean by ...
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When a successful female entrepreneur is held up as a role model, is it a good thing or not?...
-
One of the remarkable aspects of mentoring is how extensively researched the topic has been. ...
-
On a recent visit to Taiwan, I was introduced to the thinking of the Chinese philosopher, Wang Yang-...
-
It would be easy to conclude, from the vast numbers of research papers and studies on mentoring, tha...
-
An increasingly common issue in my supervision is whether and how a coach or mentor can work alongsi...
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Team coaching requires a portfolio of skills beyond those in one-to-one coaching....
-
Coaching one-to-one is a very powerful way to help someone reflect upon issues that affect their per...
-
Studies by two professors at French business schools identify seven characteristics of a multicultur...
-
Coaches and mentors use many tools to stimulate the learning dialogue. Among the most frequent, thou...
-
I recently initiated a furious debate on the web about a coaching technique called EFT, by asking w...
-
Research into social networking suggests that people can on average manage a maximum of 150 strong c...
-
Studies have shown that overly altruistic motivations for coaching and mentoring tend to lead to mor...
-
Moving into a new role is one of the most common situations that arises in coaching and mentoring....
-
It’s a question that has occupied philosophers for centuries and one that coaches and mentors ofte...
-
One of the basic rules for growing and maintaining effective networks is to look out for interesting...
-
The Aha! moment is something that all coaches and mentors relish – the point when there is a sudde...
-
A recurrent theme in my coaching supervision is the complexity of managing expectations and conversa...
-
When people glibly say that the mentoring relationship is confidential, what do they mean?...
-
If you’d not heard of scientometrics before, you are probably in good company. I only just learned...
-
Over the past 30 years or so, I’ve observed many Board meetings. One of the common factors of most...
-
While there are lots of good coaches around, there are a lot more, who are mediocre or worse. Few HR...
-
Questioning the role and value of executive coaching is likely to raise quite a few hackles. But que...
-
One of the interesting aspects of co-editing a new book on Diversity Mentoring (due to be published ...
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I took an executive to task the other day, when he talked about gender inequality as a "women's issu...
-
Here’s a typical story: Peter was away from the office for three days. Most of the team thought he...
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Considering how much organizations pay for the services of executive coaches, it might be expected ...
-
Created more than a decade ago, the Twelve Habits of the Toxic Mentor and the Twelve Habits of the T...
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When we talk about supervision in coaching and mentoring, the first association is with one-to-one ...
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This article has its origins in several complementary sources: the personal coaching experiences of...
-
Being an effective coach requires a continuously expanding portfolio of BDQs – (Bloody Difficult ...
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Mentoring relationships that deliver most value for both mentor and mentee are characterised by a nu...
-
Like any other relationship, mentoring can get a bit cosy. The review is your opportunity to influen...
-
When mentoring relationships fail, one of the most common reasons is that the mentor’s behaviour i...
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One of the paradoxes of formal mentoring programmes is that the essence of the relationship is its i...
-
One of my most emotive recollections of mentoring is taking part in a Civil Service programme for di...
-
There is only a relatively small number of mentoring programmes, which have been designed from the s...
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Current approaches to succession planning are based on assumptions, which are largely unevidenced a...
-
There’s a crisis in succession planning. Long one of the bastions of HR credibility, succession pl...
-
1. What’s the biggest lie you have told yourself recently? 2. What’s the biggest lie you have t...
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